Privacy Policy

Introduction

Welcome to Helderweg ("we", "us", "our"). We are committed to protecting your personal data in full compliance with the General Data Protection Regulation (GDPR).

Data We Collect

• Personal Identification: Name and email address.
• Order Information: Product details, quantities, custom design files.
• Contact Data: Form submissions and email correspondence.
• Technical Data: Anonymised IP, browser type, device data.
• Cookie Data: A localStorage entry for cookie consent.

How We Use Your Data

• To process and fulfil orders, including custom print jobs.
• To communicate about your order or enquiries.
• To provide post-sale customer support.
• To comply with EU legal obligations.

Custom Designs & Images

• User Designs: Used solely to process your order — never shared without consent.
• Site Images: Own property or properly licensed.
• Removal: Email info@helderweg.click — "Image Removal Request". Response within 5 days.

Legal Basis (GDPR)

• Contract Performance (Art. 6(1)(b))
• Consent (Art. 6(1)(a))
• Legal Obligation (Art. 6(1)(c))
• Legitimate Interest (Art. 6(1)(f))

Cookies

A single localStorage entry records cookie consent. No third-party tracking or analytics cookies.

Retention

Form data deleted after 24 months. All data retained only as long as legally required.

Third Parties

We do not sell data. Providers receive only what's strictly necessary, under confidentiality agreements.

International Transfers

Transfers outside the EEA use Standard Contractual Clauses (SCCs) or equivalent frameworks.

Your GDPR Rights

• Access (Art. 15) · Rectification (Art. 16) · Erasure (Art. 17)
• Restrict Processing (Art. 18) · Object (Art. 21) · Portability (Art. 20)
• Withdraw Consent at any time without affecting prior lawful processing.

We respond within 30 days. You may also complain to the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

Security

All traffic encrypted via HTTPS/TLS. Appropriate technical and organisational measures applied.

Changes

Updates posted here with a new "Last Updated" date.